Five Brothers Appliance Help Center

1. Are the used appliances in good condition?

Yes, all of our used appliances are thoroughly inspected, tested, and refurbished (if necessary) to ensure they meet high-quality standards before they are sold.
2. How can I be sure the appliance will work properly?

We offer a warranty on all our used appliances, ensuring peace of mind. If you encounter any issues, our team is here to help with repairs or replacements.
3. Can I return a used appliance if it doesn't work for me?

We have a return policy that allows returns within a specified period. Please check our return policy on the website for full details and terms.
4. How do I know if a used appliance is a good deal?

We offer competitive pricing for high-quality used appliances. Every product is tested, cleaned, and inspected to guarantee you’re getting great value for your money.
5. Can I get an appliance delivered the same day?

We strive to offer fast delivery. Same-day delivery may be available based on availability and location. Please contact us for more information.
6. Do you sell refurbished or "like-new" appliances?

Yes, we sell both refurbished and "like-new" appliances. All used units are restored to their best condition, offering reliable performance at a lower price.
7. How can I pay for a used appliance?

We accept various payment methods, including credit/debit cards, cash, and financing options. Please check our payment section for more details.
8. Can you haul-away for my old appliances?

Yes, we offer FREE haul-away for your old appliances when you purchase a new or used appliance from Five Brothers Appliance. Our team will remove your old appliance at the time of delivery to make your upgrade seamless and hassle-free.
9. Do you offer payment plans or financing?

Yes, we offer flexible payment options with as low as $50 down payment. This allows you to secure your appliance now and pay the rest over time. Contact us for more details on our payment plans and financing options.
10. Do you offer payment plans with no interest?

Yes, we offer 4 interest-free payments on all appliances. Simply pay a small down payment, and then divide the balance into 4 equal, interest-free installments. It’s an easy and flexible way to pay for your appliance over time.
11. What is the cost of delivery and installation?

We are happy to offer FREE delivery and installation on all appliances purchased from Five Brothers Appliance. There are no hidden fees—just excellent service included with your purchase!
12. What regions do you serve?

We serve: DFW Metro Area, Austin Metro Area, Killeen, Temple, San Antonio, New Braunfels, and San Marcos.